September Issues

The Harvard Business Review’s cover package on Design Thinking raises the question of the enduring appeal of this sort of process in the business world. Michael’s theory:

“Underlying it all I think is this constant quest—which is quixotic or doomed to failure or something—to convince number people to be more comfortable with ambiguity, and to somehow be patient with an iterative process that could have mistakes.”

“And frankly, who doesn’t want to think of himself as creative?” Jessica adds.

Also mentioned: